Enigma Community
Join Us
Join Us

Privacy Policy

This Privacy Policy describes the manner in which Enigma Metaverse Pvt. Ltd. collects, stores, processes, analyzes, transfers, secures, and utilizes personal information. 

  • This Privacy Policy describes the manner in which Enigma Metaverse Pvt. Ltd. collects, stores, processes, analyzes, transfers, secures, and utilizes personal information. 

  • By using the Platform, the User consents to the collection and processing of information in accordance with this Privacy Policy.

  • INFORMATION COLLECTED

    The Platform may collect personal information including name, email address, mobile number, gender, date of birth, profile photographs, login credentials, transaction details, IP addresses, device information, browser information, cookies, behavioral analytics, location data, search history, engagement patterns, subscription history, preferences, and interaction data. 

  • Information may also be collected through social login systems, cookies, analytics tools, advertising systems, referral systems, and automated tracking technologies.

  • PURPOSE OF COLLECTION

    Information may be used for: 

    (a) account management; 
    (b) personalization; 
    (c) platform optimization; 
    (d) analytics; 
    (e) security; 
    (f) fraud prevention; 
    (g) customer support; 
    (h) marketing communications; 
    (i) AI-based recommendations; 
    (j) community moderation; 
    (k) transaction processing; 
    (l) service improvements.

  • CROSS-FACET PERSONALIZATION

    The Platform operates as a unified ecosystem and may utilize user interactions across multiple facets to personalize recommendations, advertisements, engagement systems, suggestions, and content experiences. 

    Users consent to such interconnected personalization.
  • COOKIES AND TRACKING

    The Platform uses cookies, tracking systems, analytics systems, remarketing pixels, and related technologies. 

    Such technologies may be used for analytics, personalization, performance optimization, security, advertising, and user experience enhancement. 

    Users may disable cookies through browser settings, though certain functionalities may become unavailable.

  • DATA SHARING

    The Company may share limited information with payment gateways, analytics providers, cloud infrastructure providers, service providers, marketing partners, legal authorities, or third parties where necessary for operation, compliance, security, or lawful purposes. 

    The Company does not sell personal information to unrelated third parties.

  • DATA RETENTION

    Information may be retained for operational, legal, security, archival, dispute resolution, analytical, and compliance purposes. 

    The Company reserves rights to retain certain records even after account deletion where required under law or for legitimate business purposes.

  • USER RIGHTS

    Users may request: 

    (a) access to information; 
    (b) correction of inaccurate data; 
    (c) deletion requests; 
    (d) withdrawal of consent where permissible. 

    Requests may be addressed to the Grievance Officer.

  • SECURITY

    The Company undertakes commercially reasonable measures to secure information through technical, operational, and administrative safeguards. 

    However, no digital system is completely secure and the Company disclaims guarantees against unauthorized access, breaches, or cyberattacks.

  • INTERNATIONAL USERS

    Users accessing the Platform from outside India acknowledge that data may be processed and stored in India. 

  • By using the Platform, Users consent to international transfer and processing. 

We're Here to Help

If you have any questions about our policies or how we handle your data, feel free to reach out to our support team.

Contact Support
View All Policies
For product support
For partnership inquiries

For press inquiries
Headquarters
(Hyderabad) :

H.No.8-3-960/3, 1st floor, Raghadeep Residency, Sri Nagar Colony, Banjara Hills, Hyderabad, Telangana, 500073, India

Satellite Office
(Bengaluru) :

14, Kalpataru, 1st floor, EPIP Zone, ITPL Main Road, Whitefield, Bengaluru, Karnataka, 560037, India

Registered Office
(Nalgonda) :

Plot no 19, Sri Laxmi Balaji colony, Gollapudi, Nalgonda, Telangana, 508001

Important Links

Follow Us

Copyright © 2026 Enigma Metaverse | Made with ❤️ in India.